7 Interactive Training Modules*
This learning path includes seven interactive training modules lasting approximately 2 hours each, that aim to support all members of an organization in creating and maintaining a healthy work environment.
*The number of modules and the total duration of the learning path varies.
Training Approved by the CRHA Order
With 12,000 certified professionals, the Ordre des conseillers en ressources humaines agréés (CRHA) is the reference for employee management practices. The CRHA has approved our learning path and recommends it to all organizations that wish to enhance their employees’ work experience
Competency Assessment*
Enhance the significance of learning through the incorporation of a skills assessment module. Specific questions within this module will enable you to evaluate the depth of your theoretical knowledge, decision-making proficiency, and communication skills.
Interested in this turnkey learning experience?
To purchase 30 or more licenses for your organization, contact us.
Online Awareness Training Modules
An individual learning solution that invites each person to discover all aspects of civility at work independently and to react to scenarios at their own pace. This solution is available for managers and employees.
Two Comprehensive Learning Paths
Available for both Employees and Managers
It’s the Law!
Duration: 10 min
Objectives
- Present the legal framework relating to psychological harassment at work
- Be aware of the rights and obligations dictated by law
Civility and Incivility
Duration: 15 min
Objectives
- Define the concepts of harassment, civility and incivility
- Identify uncivil behaviour
- Promote civil behaviour at work
Civility Above All
Duration: 10 min
Objectives
- Identify the impacts of civility and incivility at all levels of the organization
- Explain the importance of prevention in maintaining a healthy work environment
Civility Above All
Duration: 10 min
Objectives
- Identify the impacts of civility and incivility at all levels of the organization
- Explain the importance of prevention in maintaining a healthy work environment
Intervening to Restore Civility
Duration: 15 min
Objectives
- Name the roles and responsibilities of a person who has experienced incivility or witnessed incivility
- Resolve a situation of incivility thanks to an adapted feedback strategy
Intervening to Restore Civility
Duration: 15 min
Objectives
- Name the roles and responsibilities of a person who has experienced incivility or witnessed incivility
- Resolve a situation of incivility thanks to an adapted feedback strategy
Civility in a Hybrid Work Environment
Duration: 20 min
Objectives
- Discovering the challenges of digital civility
- Identifying civil behaviours to adopt in a hybrid work environment
- Applying possible solutions for improved communication and inclusion in a hybrid work environment
*Optional: if your company’s employees are working remotely or in a hybrid model
Competency Assessment
Duration: 20 min
Objectives
- Test the competencies acquired in the previous modules
- Obtain a portrait of this knowledge by distinguishing three axes: Theoretical, decision-making and communication skills
Two versions offered
Quebec
Adapted to Quebec’s legislation for Quebec businesses
If you work
- In a Quebec-based private or public organization
- In a provincial government agency in Quebec
From
$49
Price per person / license*
*Are you interested in obtaining 30 or more licenses?
Contact us!
Canada
Adapted to the federal legislation for companies across Canada
If you work
- In a federal public or private organization anywhere in Canada (except for Quebec)
- For the Government of Canada
From
$49
Price per person / license*
*Are you interested in obtaining 30 or more licenses?
Contact us!
Canada
Adapted to the federal legislation for companies across Canada
If you work
- In a federal public or private organization anywhere in Canada (except for Quebec)
- For the Government of Canada
From
$49
Price per person / license*
*Are you interested in obtaining 30 or more licenses?
Contact us!
It’s the Law!
Duration: 10 min
Objectives
- Explain the legal framework relating to psychological harassment at work
- Be aware of the rights and obligations dictated by law
Civility and Incivility
Duration: 15 min
Objectives
- Define the concepts of harassment, civility and incivility
- Identify uncivil behaviour
- Promote civil behaviour at work
Civility Above All
Duration: 10 min
Objectives
- Identify the impacts of civility and incivility at all levels of the organization
- Explain the importance of prevention in maintaining a healthy work environment
Civility Above All
Duration: 10 min
Objectives
- Identify the impacts of civility and incivility at all levels of the organization
- Explain the importance of prevention in maintaining a healthy work environment
Intervening to Restore Civility
Duration: 15 min
Objectives
- Name the roles and responsibilities of a person who has experienced incivility or witnessed incivility
- Resolve a situation of incivility thanks to an adapted feedback strategy
Intervening to Restore Civility
Duration: 15 min
Objectives
- Name the roles and responsibilities of a person who has experienced incivility or witnessed incivility
- Resolve a situation of incivility thanks to an adapted feedback strategy
The Role of the Manager
Duration: 15 min
Objectives
- Apply prevention strategies
- Formulate effective feedback during an informal intervention
- Intervene appropriately in the event of more serious incivility
Civility in a Hybrid Work Environment
Duration: 20 min
Objectives
- Discovering the challenges of digital civility
- Identifying civil behaviours to adopt in a hybrid work environment
- Applying possible solutions for improved communication and inclusion in a hybrid work environment
*Optional: if your company’s managers are working remotely or in a hybrid model
Competency Assessment
Duration: 20 min
Objectives
- Test the competencies acquired in the previous modules
- Obtain a portrait of this knowledge by distinguishing three axes: Theoretical, decision-making and communication skills
Two versions offered
Quebec
Adapted to Quebec’s legislation for Quebec businesses
If you work
- In a Quebec-based private or public organization
- In a provincial government agency in Quebec
From
$49
licence*
*Are you interested in obtaining 30 or more licenses?
Contact us!
Canada
Adapted to the federal legislation for companies across Canada
If you work
- In a federal public or private organization anywhere in Canada (except for Quebec)
- For the Government of Canada
From
$49
licence*
*Are you interested in obtaining 30 or more licenses?
Contact us!
Regardless of the work context, civility is always a must!
Regardless of the work context, civility is always a must!
Contact us!
Are you interested in obtaining further details about our training courses? Perhaps you have questions regarding the purchase of multiple licenses for our civility training modules. Please feel free to share any questions you may have, and we'll be delighted to provide you with the answers you need.