6 Interactive Training Modules*

This learning path includes six interactive training modules lasting approximately 2 hours each, that aim to support all members of an organization in creating and maintaining a healthy work environment.

*The number of modules and the total duration of the learning path varies.

DISCOVER THE TRAINING MODULES
Training modules in tablet and mobile format
CRHA Seal Approved

Training Approved by the CRHA Order

With 12,000 certified professionals, the Ordre des conseillers en ressources humaines agréés (CRHA) is the reference for employee management practices. The CRHA has approved our learning path and recommends it to all organizations that wish to enhance their employees’ work experience

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Competency Assessment*

Enhance the significance of learning through the incorporation of a skills assessment module. Specific questions within this module will enable you to evaluate the depth of your theoretical knowledge, decision-making proficiency, and communication skills.

DISCOVER THE TRAINING MODULES
Illustration of two person holding a star

Interested in this turnkey learning experience?

To purchase 30 or more licenses for your organization, contact us.

Online Awareness Training Modules

An individual learning solution that invites each person to discover all aspects of civility at work independently and to react to scenarios at their own pace. This solution is available for managers and employees.

Two Comprehensive Learning Paths

Available for both Employees and Managers

Illustration
It’s the Law!

Duration: 10 min

Objectives

  • Present the legal framework relating to psychological harassment at work
  • Be aware of the rights and obligations dictated by law
Civility and incivility
Civility and Incivility

Duration: 15 min

Objectives

  • Define the concepts of harassment, civility and incivility
  • Identify uncivil behaviour
  • Promote civil behaviour at work
Illustration of a civilian character
Civility Above All

Duration: 10 min

Objectives

  • Identify the impacts of civility and incivility at all levels of the organization
  • Explain the importance of prevention in maintaining a healthy work environment
Illustration of a civilian character
Civility Above All

Duration: 10 min

Objectives

  • Identify the impacts of civility and incivility at all levels of the organization
  • Explain the importance of prevention in maintaining a healthy work environment
Illustration of a character experiencing incivility
Intervening to Restore Civility

Duration: 15 min

Objectives

  • Name the roles and responsibilities of a person who has experienced incivility or witnessed incivility
  • Resolve a situation of incivility thanks to an adapted feedback strategy
Illustration of a character experiencing incivility
Intervening to Restore Civility

Duration: 15 min

Objectives

  • Name the roles and responsibilities of a person who has experienced incivility or witnessed incivility
  • Resolve a situation of incivility thanks to an adapted feedback strategy
Illustration depicting hybrid working
Civility in a Hybrid Work Environment

Duration: 20 min

Objectives

  • Discovering the challenges of digital civility
  • Identifying civil behaviours to adopt in a hybrid work environment
  • Applying possible solutions for improved communication and inclusion in a hybrid work environment
Illustration of a character with a trophy
Competency Assessment*

Duration: 20 min

Objectives

  • Test the competencies acquired in the previous modules
  • Obtain a portrait of this knowledge by distinguishing three axes: Theoretical, decision-making and communication skills

*Optionnal: A certificate of achievement is issued upon completion of the module.


Two versions offered
Quebec

Adapted to Quebec’s legislation for Quebec businesses

If you work

  • In a Quebec-based private or public organization
  • In a provincial government agency in Quebec

From

49$

Price per person / license*

BUY NOW

*Are you interested in obtaining 30 or more licenses?
Contact us!

Canada

Adapted to the federal legislation for companies across Canada

If you work

  • In a federal public or private organization anywhere in Canada (except for Quebec)
  • For the Government of Canada

From

49$

Price per person / license*

BUY NOW

*Are you interested in obtaining 30 or more licenses?
Contact us!

Illustration
It’s the Law!

Duration: 10 min

Objectives

  • Explain the legal framework relating to psychological harassment at work
  • Be aware of the rights and obligations dictated by law
Civility and incivility
Civility and Incivility

Duration: 15 min

Objectives

  • Define the concepts of harassment, civility and incivility
  • Identify uncivil behaviour
  • Promote civil behaviour at work
Illustration of a civilian character
Civility Above All

Duration: 10 min

Objectives

  • Identify the impacts of civility and incivility at all levels of the organization
  • Explain the importance of prevention in maintaining a healthy work environment
Illustration of a civilian character
Civility Above All

Duration: 10 min

Objectives

  • Identify the impacts of civility and incivility at all levels of the organization
  • Explain the importance of prevention in maintaining a healthy work environment
Illustration of a character experiencing incivility
Intervening to Restore Civility

Duration: 15 min

Objectives

  • Name the roles and responsibilities of a person who has experienced incivility or witnessed incivility
  • Resolve a situation of incivility thanks to an adapted feedback strategy
Illustration of a character experiencing incivility
Intervening to Restore Civility

Duration: 15 min

Objectives

  • Name the roles and responsibilities of a person who has experienced incivility or witnessed incivility
  • Resolve a situation of incivility thanks to an adapted feedback strategy
Illustration of a character reporting incivility
The Role of the Manager

Duration: 15 min

Objectives

  • Apply prevention strategies
  • Formulate effective feedback during an informal intervention
  • Intervene appropriately in the event of more serious incivility
Illustration depicting hybrid working
Civility in a Hybrid Work Environment

Duration: 20 min

Objectives

  • Discovering the challenges of digital civility
  • Identifying civil behaviours to adopt in a hybrid work environment
  • Applying possible solutions for improved communication and inclusion in a hybrid work environment
Illustration of a character with a trophy
Competency Assessment*

Duration: 20 min

Objectives

  • Test the competencies acquired in the previous modules
  • Obtain a portrait of this knowledge by distinguishing three axes: Theoretical, decision-making and communication skills

*Optionnal: A certificate of achievement is issued upon completion of the module.


Two versions offered
Quebec

Adapted to Quebec’s legislation for Quebec businesses

If you work

  • In a Quebec-based private or public organization
  • In a provincial government agency in Quebec

From

$90

licence*

BUY NOW

*Are you interested in obtaining 30 or more licenses?
Contact us!

Canada

Adapted to the federal legislation for companies across Canada

If you work

  • In a federal public or private organization anywhere in Canada (except for Quebec)
  • For the Government of Canada

From

$90

licence*

BUY NOW

*Are you interested in obtaining 30 or more licenses?
Contact us!

Illustration of a group of characters working in civility

Regardless of the work context, civility is always a must!

Illustration of a group of characters working in civility

Regardless of the work context, civility is always a must!

Illustration of characters representing civility and incivility

Contact us!

Are you interested in obtaining further details about our training courses? Perhaps you have questions regarding the purchase of multiple licenses for our civility training modules. Please feel free to share any questions you may have, and we'll be delighted to provide you with the answers you need.

Illustration of characters representing civility and incivility